Many people speak of the importance of being professional in the business world but unfortunately, this subject is talked about more than practiced. Dictionary definitions speak of a professional as an individual that is an expert in his or her field but when it comes to the business world acting as a professional entails how someone presents oneself at work, among his colleagues, and with customers. And now in the digital era, we have to consider how we present ourselves on our website, in e-mail, and in our blogs.
When you’re digital a lot of your personality can become lost. Whether you meant something as a joke, sarcastically, or with no harm at all can be misinterpreted when you’re online. This calls for caution when using bold, capital, or red letters in your correspondence and to read and reread your transmissions before you push send or publish.
When you circulate something on the web it can be nearly impossible to remove what is published so you would want to be extra careful. Before you send your correspondence take the time to read it as if you were on the receiving end. Think - would I take offense if I received this e-mail? Do I need to add an LOL at the end of this sentence so they know it’s a joke?
Now, what if you receive an electronic correspondence you take offense to? First, take a deep breath and then if you feel you need to confront the individual remember to always ask what they meant in the e-mail. There can be quite a difference between what they meant and how you’ve interpreted it.
For all those that take pride in their field, never forget your dedication to upholding professionalism when online.
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