How to Brand Your Notary Business

The National Notary Association recently hosted a free 60-minute webinar geared towards new and seasoned Signing Agents and Mobile Notaries looking for help in growing their business. 

The webinar discussed  the following introductory concepts and strategies:

• What branding is and why it is important for your business
• The five key things you want your brand to say about you
• Three key questions to ask yourself when creating your brand
• How to create visibility for your business brand

The presenter is Laura Biewer, NNA Seminar Presenter and NSA, will lead the discussion. Laura is widely praised by NNA members and NSAs alike for her teaching methods, and has operated a successful Notary and Signing Agent business since 2004.

It is an informative presentation and you can download the presentation slides for future use. View the webinar here.

The Document Diva Makes the Top 1%!

Surprisingly I received an email from LinkedIn today informing me that I'm in the top 1% of most endorsed notaries in the United States! I shall now bask in my 15 minutes of fame. :)

The Document Diva on Facebook

The Document Diva has joined Facebook. Please visit and "like" our Facebook page!

New Year, New Loan Rescission Calendar 2013

If you are a mobile notary that conducts loan signings it is a good idea to carry a loan rescission calendar with you. Loan rescission calendars help you to calculate how many days from the signing date the borrower has to cancel the loan if it is not already typed in on the Notice of Right to Cancel.

My favorite loan rescission calendar can be found at NotaryRotary.com. The calendar offers both a year-at-a-glance and monthly views.

Make Clients Happy!

Doubletree Cookies

A quick and easy way to make a notary client a happy notary client is to give them a token of your appreciation for their business. I frequently give my repeat clients cans of  chocolate chip cookies from Doubletree Hotels. Any one that has stayed at a Doubletree can attest to the ooy gooey deliciousness of their cookies! If you are a guest in their hotels you get free cookies but you can also purchase cans of six for $10.

How do you show your clients you appreciate their business?

Interviewing a Fellow Notary

I decided to interview with Cynthia James, founder of The DocXpert, a notary colleague I have known for a long period of time, in order to give my readers an inside view on the career in-and-outs my job.

Below is the transcript of our question and answer discussion.

Q: How long have you been a notary?

I’ve been a notary for close to 10 years.

Q: What got you interested in becoming a notary?

   For many years before becoming a notary, I worked several part-time jobs. A colleague presented the idea to me and I thought why not!

Q: What do you like most about being a notary? What do you like least?

 I love being independent, I love creating new ideas to promote my business and meeting my wonderful clients.

What I like least about being a notary when certain signing companies refuse to pay a fair rate for the work required; however, those are only a minority of cases.

Q: What is one of your most memorable notary appointments?

I’ve had many great appointments and a couple of not so great ones. The most pleasant appointment I had was with a lady that was not only very hospitable - she picked the most beautiful rose from her garden and gave it to me.

Q: What is your service area?

I primarily serve the Riverside, San Bernardino, San Diego areas. On rare occasions, I have appointments in Orange County as well.

Q: What advice would you give to anyone considering becoming a notary?

My advice for anyone considering becoming a notary is that they shouldn’t expect to get rich. It’s not that type of gig. They should also anticipate lulls in business and plan to supplement their income from other sources.

Q: Where can we connect with you online?

I can be contacted on my Facebook page at www.facebook.com/CJames03